FAQ'S

 

When will my online order ship?

Orders placed before 12pm M-F, will begin processing the same day and will ship within 48 hours. Business days do not include weekends and Holidays. Online orders typically arrive 5-7 business days after the order is received and payment is confirmed. 

*Make sure you use LOCAL at checkout if you want your items to be picked up.  

When can I pick up my online order?

During normal business hours, M-F 10-6pm and S-Su 10-4pm

What is your return policy?

We want you to be happy with your purchases! We will do our best to process your exchange/refund when brought back within 15 days after purchase. 

Online Returns are accepted up to 15 days from customer order date for store credit ONLY. Discounted Items are FINAL sale. Worn or damaged items will NOT be refunded.
Current Sales cannot be applied to previous purchases. Discounted items are FINAL SALE.

What sizes do you carry?

Our mission is to carry styles for every BODY.  We have items small - 3xl, which typically range from 0-24/26.

 

How often do you get new styles in?

New styles arrive every week! Be sure to follow us on our social media platforms (Facebook: @shopthehopeboutique & Instagram: @hopeboutiqueshop)to be the first to know when new styles arrive!

 

Can you hold an item for me?

Absolutely! Please shoot over an email at info@shophopeboutique.com or call the store 443-249-3119 during normal business hours to speak with one of us.  We will be happy to hold the item up to 48-72 hours. 

  

What is a Style Session?

A style session is a private styling appointment with one of our staff members. Email info@shophopeboutique.com for more info!

 

What is a Hope Boutique Party?

Gather your girlfriends for a girls night (or day) out! As a host you earn free merchandise, the more your guests spend, the more store credit you earn!  We like to have at least 5 confirmed guests to host an in store party. 

Not local to have a party? Lauren will do a  LIVE video session for online parties, email info@shophopeboutique.com to book your party now!

 

How do I host a Hope Boutique Party?

We are currently booking parties for 2019! Email info@shophopeboutique.com to book your party now!